Beyond digital: joy of analogue
Anthony Haynes writes: The post below (the fourth and final post in our ‘Beyond digital’ mini-series) contributes to our attempt to articulate the rationale for a hybrid communications strategy founded...
View ArticleHow Applicants can find out if a Job will provide Meaningful Work using Tools...
Originally posted on Mappalicious: Yesterday, I was a panelist at the morning session of Intersect 2018, a phenomenal event along the lines of “Tech Conference x Career Fair x Learning Exhibition”. The...
View ArticleCustomer service: it’s a strategic asset
Susie Schofield writes: Customer service has always been integral to the FJWilson Talent Services’ business strategy. In this three-part series, we speak to Jo Causon, Chief Executive of The Institute...
View ArticleHow does employee engagement improve customer service?
Susie Schofield writes: In this, the second post in a series of three, we speak to Jo Causon, Chief Executive of the Institute of Customer Service, the independent, professional membership body for...
View ArticleHow to create an engaged workforce
Susie Schofield writes: In this three-part series, we speak to Jo Causon, Chief Executive of the Institute of Customer Service, the independent, professional membership body for customer service. The...
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